VSys One: Volunteer Management Software

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Book Contents

Book Index

Remote Support Sessions

VSys One technical support can help you remotely using either of three tools:

General

All of these are always user-initiated, this means that tech support cannot "reach into" your network or your machines, you need to "reach out" and initiate the support session. Our team can't access your desktop or anything else on your machines unless you first start the connection process. When you stop that connection no one can re-start it but you.

In This Section

WebEx

Zoho

See Also

Appendix

Installation

Databases

Startup Database Selection

Standalone E-mail Robot as a Windows Service

Issue Reports

Hosted VSys

Q & A

Shortcuts, Tips and Tricks in VSys One

IT Labor Estimates

Implementation Timeline

Ini file-based Advanced Settings

Volunteer Works Conversion Notes

How VSys Encrypts Data - Compatibility Mode

How VSys Encrypts Data - Advanced Encryption

Tracing (Audit Logs) Security

Command Line Parameters

Command Line Tools

Relative Dates

Notes on Banned People

Transitions

Special Settings