New volunteers who apply using VSys Web can have their background check requests automatically created by their application. When using VSys Web, of course, people are not actually created/updated or saved, and their certifications - including background check requests - don't actually exist until you accept the application. This lets you place the Sterling Volunteers request on the application invisibly to the volunteer, then decide whether or not to send the volunteer to VV during the acceptance process.
Set up VSys Web application
On your VSys Web online application for new volunteers (or applications if you have more than one),
What does this do? When you accept the VSys Web application, VSys creates a new background check request with the Package and Status you set. These fields aren't visible to the volunteer online, but VSys knows they're there and uses them to let you set the options for these requests.
Send requests to Sterling Volunteers
Either manually send the requests to Sterling Volunteers on a regular basis, or create a scheduled task to automatically do that for you. Unless you do this, the request never gets sent to Sterling Volunteers for processing!
Retrieve results from Sterling Volunteers
Either manually retrieve the background check results, or create a scheduled task to do that for you.