View and Edit Web User Information on Web Server

VSys gives you a tool to see users on the web server and update the data on either the web server, VSys database, or both without having to do a database synchronization. The data shown here can be different on the web server from the VSys database, and you can edit the data on either database to force VSys to update one from the other.

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User information

User ID

User's login ID on for the web.

E-mail address

User's e-mail address on the web. This is usually, but not required to be, the same as their login ID.

Status

Valid and confirmed

User is valid for use on the web and their Web needs activation checkbox is not set.

Pending confirmation

User is valid for use on the web and their Web needs activation checkbox is checked.

Disabled

User's Web account disabled checkbox is checked.

 

Name

Volunteer's name.

Server status

In local database; server will be updated

Data has been manually updated here, when changes are saved they'll be pushed to the web database.

Local database and server do not match

Information in the VSys and VSys Web database do not match.

In local database

Volunteer is in the VSys database, but not on the web database.

Not in local database

Volunteer is in the VSys Web database, but not the VSys database.

 

Last changed

Date/time of the last change to this person.

Working with users

  1. Enter your criteria: Last changed dates, E-mail address/User ID and User statuses. Leaving a date or User ID blank means no filter. Entering a partial User ID is valid, e.g. entering "bespoke" will show all accounts with "bespoke" anywhere in the User ID.
  2. Click Get users from server.
  3. Right-click on any account and select Edit, Web data to edit the data on the web server.
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  4. Right-click on any account and select Edit, Local data to edit the data in the VSys database.
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  5. Click Save to commit all changes to the web and VSys databases.

On the right-click menu

Edit

Web data

Edits the data on the web server- user ID, e-mail address, status, and password.

Local data

Edits the local database for this person.

Complete personal data

Opens the profile editor for this person.

 

Test password

Prompts you for the user's password and checks to see if it matches the stored password.

Example

A volunteer calls saying that they can't get into their web account, and their e-mail address has changed so they can't get a password reset sent.

  1. Enter the person's e-mail address, then click on Get users from server.
  2. Click on the volunteer to edit his record.
  3. Enter a new e-mail address and password for him, then click Save.
  4. Click Save at the top, and ask the volunteer to try to sign in and verify that his account works.