Entering background check requests for individual volunteers is done from the Profile editor of each volunteer by clicking the Add background check link. If you do not see Verified Volunteers as an option, verify that you've enabled Verified Volunteers background checks.
Fields in yellow are encrypted fields: once saved, they cannot be read again without an appropriate decryption key.
Many of the fields here - including Followup URL, Vendor reference, E-mail status, Vendor processing status, Vendor result and Send/receive log - are read-only and cannot be manually edited.