VSys One: Volunteer Management Software

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Sterling/Verified Volunteers Automatic Adjudication Statuses

Based on the results returned by Sterling Volunteers, VSys may automatically set the Status of a background check request.

Status is Cancelled

Any values coming from VV will be ignored.

Vendor status is Complete or InProgress and the Processing status in the request is Adjudicated.

No changes will be made, this is considered a regression (less complete) result than the current values.

Vendor status is Complete

Change the request's Status to Pending adjudication on vendor website. VSys will still attempt to download updated results for that request, but a user must go into Sterling Volunteers' website to deal with any issues associated with the request before its status will change in Sterling Volunteers.

Vendor status is Adjudicated and Vendor result is Eligible

Change the request's Status to Retrieved and handled.

Create or update a "Background results" certification with a Result of Green: Unrestricted and an Expiration date appropriate based on the Sterling Volunteers settings.

Vendor status is Adjudicated and Vendor result is not Eligible

Change the request's Status to Retrieved, awaiting manual handling.

A user must approve, reject or take any appropriate action, including sending - as appropriate - adverse action notifications to the applicant.

See Also

Sterling/Verified Volunteers

Setting Up Sterling/Verified Volunteers

Entering Sterling/Verified Volunteers Background Check Requests

Sending Sterling/Verified Volunteers Background Check Requests for Processing

Retrieving Sterling/Verified Volunteers Background Check Results

Sterling/Verified Volunteers Processing Notes

Verified Volunteers Applicant Experience

Request Results Handling

Sterling/Verified Volunteers Example Results

Sterling/Verified Volunteers Preferred Configuration