VSys One: Volunteer Management Software

SSL Certificates

For secure (encrypted connection) access to VSys Live and VSys Live Kiosk, you'll need the appropriate SSL certificates. These can be for a single FQDN, for example demo.vsyslive.com, or wildcard, like *.vsyslive.com. Non-wildcard certificates must exactly correspond to the FQDN by which the VSys Live server will be known. A certificate for demo.vsyslive.com can't be used if the machine is accessed as kiosk.vsyslive.com or 192.168.0.20.

Need help generating a CSR for your SSL certificate? Let our support team know and we'll walk you through the process.

VSys Live and VSys Live Kiosk use Apache as their web server. Apache requires SSL certificates in PEM format. Your certificate will usually come in two or three files:

• Private key: this will usually have the file extension .key, and will always be a text file that begins with "-----BEGIN ENCRYPTED PRIVATE KEY-----".
• Public key: this will usually have the file extension .crt and will always be a text file that begins with "-----BEGIN CERTIFICATE-----".
• Intermediate key: if present, it will usually have the extension .crt and will always be a text file that begins with "-----BEGIN CERTIFICATE-----"

You can find more information about SSL certificates for Apache here:
http://httpd.apache.org/docs/2.2/ssl/ssl_faq.html

SSL certificates for Apache on Windows must not have a passphrase (password) associated with them. If your CSR included a passphrase when the certificate was created, you'll need to generate a new CSR without a passphrase, and then get a new SSL certificate.

It is your responsibility to acquire the appropriate certificates, and to convert them (if necessary) into the correct format.