Request Results Handling

After the raw results have been downloaded, they must be checked and approved or disapproved by a human operator. VSys will never make any acceptance or rejection decisions for you - this process requires a trained user to intelligently determine the suitability of every applicant.

Steps in this task

Open the Request results handling tool from the Applicant screening panel.
Select the appropriate Request type, in this case the vendor you're working with.
Enter any filters to the left. For manual background checks, or those which were exported to an unsupported vendor, make sure that your Record statuses include enter the appropriate values so you can see the records you sent. When results are retrieved from a supported vendor, VSys sets the status to "Retrieved from xxx", this is not done automatically for other vendors.
Click on each record, and examine the results at the bottom. Is this volunteer acceptable? Unacceptable? Needs further checking?

On the right-click menu

Edit

Background check request	Edits the request, as shown here.
Background check results	The results for this volunteer. This is a separate certification and each person has just one. If none exists, VSys will make it here.
Volunteer	Brings up the Profile Editor for this person.

Mark background status

Sets the background check results status for this volunteer to "Unknown", "Green", "Yellow", "Red" or "Unprocessed". This is not the status of the current request, but instead the volunteer's Background results certification.

Add a new background check request for this volunteer

For volunteers who need additional checking, adds a new background check request of the type that you specify for this person. You can then send that request as part of the regular processing cycle next time you send background check requests.

Selected records

Options for sending a letter to the checked volunteers.

This record

Options for sending a letter to the selected volunteer.

Select

Checks All/None or Reverse for these requests.

Add to list

Adds this person to the selected list.

Remove from list

Removes this person from the selected list.