If you allow volunteers and prospective volunteers to sign up online (VSys Live or VSys Web), and the applications they fill out produce Commercial Investigations background check certifications, then be aware of how you define the Status field on these certifications. Once the certification's Status becomes "Ready to send" then VSys One will send that background check request to Commercial Investigations.
If you want their background checks to be sent immediately,
To require that someone on your staff first approve the background check request (these cost money to run), set the default value for the Status field to "On hold". VSys won't send these background checks to Commercial Investigations until you manually change their Status to "Ready to send".