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Based on the results returned by Verified Volunteers, VSys may automatically set the Status of a background check request.
Vendor status is Complete |
Change the request's Status to Pending adjudication on vendor website. VSys will still attempt to download updated results for that request, but a user must go into Verified Volunteers' website to deal with any issues associated with the request before its status will change in Verified Volunteers. |
Vendor status is Adjudicated and Vendor result is Eligible |
Change the request's Status to Retrieved and handled. Create or update a "Background results" certification with a Result of Green: Unrestricted and an Expiration date appropriate based on the Verified Volunteers settings. |
Vendor status is Adjudicated and Vendor result is not Eligible |
Change the request's Status to Retrieved, awaiting manual handling. A user must approve, reject or take any appropriate action, including sending - as appropriate - adverse action notifications to the applicant. |