VSys One: Volunteer Management Software

VSys Live Application Diagnostics

Volunteers having trouble submitting applications online? This can be caused by any number of issues:

• Missing/incomplete data
• Browser errors
• Network errors (usually firewalls blocking access to files or content)
• Problems with VSys Live itself

The two tools used to help diagnose a problem are the VOXI trace monitor, which logs everything coming in and going out of VSys Live), and the applicant's browser.

Common symptoms that suggest checking the browser first:

• Nothing appearing in the browser after clicking Submit.
• "Spinning blue bar of doom".

Everything else, check the VOXI trace monitor.