VSys One: Volunteer Management Software

Verified Volunteers Processing Notes

Tips and notes

On a Verified Volunteers background check request, most fields are read-only: Followup URL, Vendor reference, E-mail status, Vendor processing status, Vendor result and Send/receive log.
Once a request is sent to Verified Volunteers, you can change the Package, but should not. Changing it here will not change what was sent to Verified Volunteers or affect the request currently in progress.
VSys remembers the API login and password when VSys Security is enabled. It remembers these values associated with each VSys Security user, so that if one use enters her login information it will recall those logins next time she uses VSys, but any other use won't have access to her saved credentials. If VSys Security is not enabled, VSys will not remember passwords for you.

Automatic statuses

Vendor status is Complete

Change the request's Status to Pending adjudication on vendor website. VSys will still attempt to download updated results for that request, but a user must go into Verified Volunteers' website to deal with any issues associated with the request before its status will change in Verified Volunteers.

Vendor status is Adjudicated and Vendor result is Eligible

Change the request's Status to Retrieved and handled.

Create or update a "Background results" certification with a Result of Green: Unrestricted and an Expiration date appropriate based on the Verified Volunteers settings.

Vendor status is Adjudicated and Vendor result is not Eligible

Change the request's Status to Retrieved, awaiting manual handling.

A user must approve, reject or take any appropriate action, including sending - as appropriate - adverse action notifications to the applicant.