VSys One: Volunteer Management Software

Sterling/Verified Volunteers

Sterling Volunteers (previously "Verified Volunteers") Volunteers accepts requests from VSys via an XML web interface. This lets you automate the process of submitting background check requests from VSys into Sterling Volunteer's systems.

After setting up Sterling Volunteers background checks, your day-to-day steps are:

1. Entering background check requests into VSys (manually or using VSys Live).
2. Submitting requests to Sterling Volunteers (manually or using a scheduled task).
3. The volunteer applicant is sent an e-mail by Sterling Volunteers. The applicant then:
   • Creates an account (or uses an existing one with Verified Volunteers).
   • Enters required personal information.
   • Approves the background check and optionally pays for part of it.
4. Sterling Volunteers applies their checks and logic to the request.
5. Retrieving results using VSys One. Or having those results automatically posted back into VSys using your VSys Live site.
6. Manually handling of any results that were not automatically given a status by Sterling Volunteers and/or VSys One.

Entering new requests into VSys, submitting requests to Sterling Volunteers and retrieving results can be done at any time: you don't need to wait for existing records to be processed before sending new requests. VSys always downloads the most recent data each time you retrieve results.

VSys does no adjudication, and makes no decisions on its own: VSys only records those adjudication statuses decided elsewhere (in this case by or on Sterling Volunteers' website).

VSys will not collect Social Security numbers for any Sterling Volunteers requests. If required by a particular Sterling Volunteers package ("Complete"), Sterling can collect the volunteer's SSN directly from the volunteer when the volunteer enters and validates their personal information on Sterling's site.