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Mandates represent a volunteer's required term of service, and may be assigned by a variety of organizations, including courts; non-profit groups, such as Boy Scouts; schools; and churches. They all require individuals to complete a specified volunteer term or project for community service, education, personal growth or other purpose. VSys lets you track any number of mandates for each volunteer, including the hours they've completed towards those mandates.
Click on the Add a mandate link (or on the Mandates link on the left side if the Mandates panel is not visible) to add a new mandate, or right-click on an existing mandate to edit or delete it.
For a person with one or more open mandates, when you credit that person with volunteer hours, you'll get the opportunity to choose which mandate those hours are credited against. It's possible for one person to have more than one open mandate, and for some credited hours to only be applicable to certain mandates and not others, so you'll have to choose which mandates - if any - the hours apply to.
VSys can also send letters based on mandates and manage mandates in bulk, you'll do this through the Mandates manager on the User tools panel from the main VSys One screen. You can right-click on any mandate record to send a letter to the person if you have any letter templates set up which are based on mandates.