VSys One: Volunteer Management Software

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Subscribers

There are four types of subscribers: General delivery, Automatic recipients, Primary supervisor and Specific person.

General delivery

"General delivery" notifications are visible by everyone in your VSys installation through the "Notification window in VSys One". They appear as a link on the left side of the VSys One home screen. Use these if your organization is small and you're not using VSys Security, or for notifications that everyone should see.

Automatic recipients

For "Automatic recipients", VSys attempts to determine who in VSys should be notified based on the notification. For example, a notification about "Self-cancelled interview" would be sent to the interviewer assigned to that interview (if possible). Some notification events like "Indices need rebuilding" can't be used with this subscriber.

Event

Automatic recipient

Assignments pending approval, new assignment, self-cancelled assignments, volunteer check in, volunteer missing

Supervisor for the assignment. If blank, the supervisor for the job slot (if applicable).

New interview, Self-cancelled interviews

Interviewer for that interview.

Trainings pending approval, new training, self-cancelled trainings

Instructor for the training course.

Recurring assignments ending

Supervisor for the recurring assignment

Slots needing volunteers

Supervisor for the job slot.

Primary supervisor

"Primary supervisor" notifications are sent to the primary supervisor for the related person. The primary supervisor must first be defined in the person's profile in the Relationships panel. Notification events not associated with people, for example, "Standalone E-mail Robot not running", are not available for this subscriber.

"Automatic recipient" and "Primary supervisor" are considered virtual subscribers by VSys. This means that they're not associated with a real person and VSys attempts to match the appropriate recipient based on what it knows about the event. Subscriptions for these subscribers can optionally be flagged to not be sent to people who have their own explicit subscriptions for the same types of events.

Specific person

For these notifications you're selecting an individual person in VSys - usually a staff member, supervisor, etc. - and assigning notification events to him. VSys will use the contact information in that person's profile to determine where to send the notification.

Referenced person

Only certain types of notifications are eligible to be used for this "virtual subscriber". For each notification, VSys will determine who the referenced person is. For example, an assignment's referenced person would be the volunteer, and a training's referenced person would be the student. You can use this virtual subscriber to define, for example, a notification that is sent to everyone in a training course ten days before the course begins.

Social media

These notifications are posted to a single social media profile. Only anniversaries, awards, birthdays and slots needing volunteers can be used for social media subscriptions. Any notification which references a specific person will not be delivered if that person's contact flags include "No social media".

See Also

Notifications

Notifications Subscriptions Tool

Subscriptions

Notification Rules

Subscription Types

Generating Notifications

Delivering Notifications

Viewing Notifications

Obsolescence

Custom Notification Templates

Events

Archiving Notifications