Incoming messages can come from the VSys Kiosk, VSys Live or by SMS/text message. Use this notification to be informed about incoming messages that need to be handled. Use filters on Sent via and Message types to get e-mail or SMS notifications to yourself about high-priority messages.
Filters on People types, Groups and Volunteer types only apply if VSys is able to match the incoming message to a person in VSys. An anonymous message or one that VSys can't associate with a VSys One person will not generate a notification if any of these filters are set.
A notification is generated for each and every incoming message which meets the criteria here.